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    Walk-In @ "CTS" : Tech Support : On 19 Feb 2011 @ Bangalore


    Posts : 470
    Join date : 2011-01-29

    Walk-In @ "CTS" : Tech Support : On 19 Feb 2011 @ Bangalore

    Post by Admin on Sat Feb 19, 2011 12:07 pm

    Experienced Walk-In : Technical Support Executive - Voice Process @ Bangalore

    Job Position : Technical Support Executive

    Job Category : BPO / ITES

    Job Location : Bangalore, Karnataka

    Desired Education : Minimum 15 Years/16 Years of Regular (Academic) Education, 10[SSLC]+2+PUC+3 or 4 [Bachelors]

    Desired Experience : 2 to 5 Years [Providing L1, L2 & L3 Support] (Mandatory)

    Job Description :
    - Should be a Computer Savvy
    - Experience in outbound and inbound calls
    - Very good in communication (primarily verbal and written)
    - Willing to work in shifts
    - Knowledge on ITIL will be an added advantage
    - Good interpersonal and excellent communication skills
    - Customer service orientation and ability to work in a team
    - Incident/Issue Management by understanding the problem of Business Users, documenting and
    delegating/communicating the analyzed report to the support group for implementing the solution.
    - Knowledge on MS exchange, Active Directory and MS office would be an added advantage

    Walk-In Date : On 19th February 2011 (Saturday) : 9:30 AM - 12:30 PM [Registration closes @ 12.30 PM]

    Walk-In Venue :
    Cognizant Technology Solutions
    65/2, Bagmane Tech Park,
    C.V Raman Nagar
    Bangalore -560093
    Landmark: Adjacent to LRDE
    (5th Floor -IT Infrastructure Services)

    Contact Person : Kavita

    NOTE: Please carry the following documents :

    - 2 Copies of your updated resume
    - Photo Copy of All the Educational Certificates/ Mark Sheets
    - Photo Copy of Relieving letters of all previous companies and the offer Letter of the present Company.
    - Photo Copy of Current employers offer break up and current company last three months pay slips
    - Photo Copy of Any Government photo ID (Driving License/PAN card/Passport, etc)
    - Printout of this Mail for the interview.

      Current date/time is Wed Aug 15, 2018 1:55 pm