Experienced Walk-In : Technical Support Executive - Voice Process @ Bangalore
Job Position : Technical Support Executive
Job Category : BPO / ITES
Job Location : Bangalore, Karnataka
Desired Education : Minimum 15 Years/16 Years of Regular (Academic) Education, 10[SSLC]+2+PUC+3 or 4 [Bachelors]
Desired Experience : 2 to 5 Years [Providing L1, L2 & L3 Support] (Mandatory)
Job Description :
- Should be a Computer Savvy
- Experience in outbound and inbound calls
- Very good in communication (primarily verbal and written)
- Willing to work in shifts
- Knowledge on ITIL will be an added advantage
- Good interpersonal and excellent communication skills
- Customer service orientation and ability to work in a team
- Incident/Issue Management by understanding the problem of Business Users, documenting and
delegating/communicating the analyzed report to the support group for implementing the solution.
- Knowledge on MS exchange, Active Directory and MS office would be an added advantage
Walk-In Date : On 19th February 2011 (Saturday) : 9:30 AM - 12:30 PM [Registration closes @ 12.30 PM]
Walk-In Venue :
Cognizant Technology Solutions
65/2, Bagmane Tech Park,
C.V Raman Nagar
Bangalore -560093
Landmark: Adjacent to LRDE
(5th Floor -IT Infrastructure Services)
Contact Person : Kavita
NOTE: Please carry the following documents :
- 2 Copies of your updated resume
- Photo Copy of All the Educational Certificates/ Mark Sheets
- Photo Copy of Relieving letters of all previous companies and the offer Letter of the present Company.
- Photo Copy of Current employers offer break up and current company last three months pay slips
- Photo Copy of Any Government photo ID (Driving License/PAN card/Passport, etc)
- Printout of this Mail for the interview.
Job Position : Technical Support Executive
Job Category : BPO / ITES
Job Location : Bangalore, Karnataka
Desired Education : Minimum 15 Years/16 Years of Regular (Academic) Education, 10[SSLC]+2+PUC+3 or 4 [Bachelors]
Desired Experience : 2 to 5 Years [Providing L1, L2 & L3 Support] (Mandatory)
Job Description :
- Should be a Computer Savvy
- Experience in outbound and inbound calls
- Very good in communication (primarily verbal and written)
- Willing to work in shifts
- Knowledge on ITIL will be an added advantage
- Good interpersonal and excellent communication skills
- Customer service orientation and ability to work in a team
- Incident/Issue Management by understanding the problem of Business Users, documenting and
delegating/communicating the analyzed report to the support group for implementing the solution.
- Knowledge on MS exchange, Active Directory and MS office would be an added advantage
Walk-In Date : On 19th February 2011 (Saturday) : 9:30 AM - 12:30 PM [Registration closes @ 12.30 PM]
Walk-In Venue :
Cognizant Technology Solutions
65/2, Bagmane Tech Park,
C.V Raman Nagar
Bangalore -560093
Landmark: Adjacent to LRDE
(5th Floor -IT Infrastructure Services)
Contact Person : Kavita
NOTE: Please carry the following documents :
- 2 Copies of your updated resume
- Photo Copy of All the Educational Certificates/ Mark Sheets
- Photo Copy of Relieving letters of all previous companies and the offer Letter of the present Company.
- Photo Copy of Current employers offer break up and current company last three months pay slips
- Photo Copy of Any Government photo ID (Driving License/PAN card/Passport, etc)
- Printout of this Mail for the interview.
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