(6 Months+) Walk-In : Technical Support-Semi-Tech/ Voice Technical process @ Noida
Job Position : Associate (Technical Support Officer)
Job Category : BPO / ITES
Job Location : Noida, NCR
Requirement No : 20209/19799
Desired Education : Any Graduate/ Diploma (3 Years)
Desired Experience : 6 Months to 3 Years (Mandatory)
Desired Profile :
• 6 months – 3 years experience in Technical Support
• Trouble Shooting in MS Office, Windows OS, Internet explorer, Outlook
• A candidates should have a background involving tech or semi-tech projects and excellent comm skills
• Good understanding of Ticketing and Remote connect tools, Troubleshooting for voice tech support
• Awareness of PC Hardware Environment, Printers, UNIX
• Excellent verbal and written communication skills
• Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
• Able to categorize an incident correctly for call tracking and logging purposes
Additional Specification :
• Candidates willing to work in Night Shifts only need to apply
• Candidates should have secured minimum 40% in their graduation, XIIth, Xth
• Selected candidates must be willing to sign an employment Agreement (bond) as per the company policy
• Candidates should not have any gaps in education and employment
Walk-In Date : On 3rd, 4th March 2011 : 2 PM - 6 PM
Walk-In Venue :
iGATE Global Solutions Limited,
C133A, Sector 2, Noida
Landmark – Behind Fire Station, Near Sector 15 Metro Station
Contact Person : Shweta
Contact Number : +91-80-41040000
What should the candidates bring when they visit our campus :
- One copy of their updated resume
- One passport size photograph
- Latest Salary appraisal letter/ Offer letter
Job Position : Associate (Technical Support Officer)
Job Category : BPO / ITES
Job Location : Noida, NCR
Requirement No : 20209/19799
Desired Education : Any Graduate/ Diploma (3 Years)
Desired Experience : 6 Months to 3 Years (Mandatory)
Desired Profile :
• 6 months – 3 years experience in Technical Support
• Trouble Shooting in MS Office, Windows OS, Internet explorer, Outlook
• A candidates should have a background involving tech or semi-tech projects and excellent comm skills
• Good understanding of Ticketing and Remote connect tools, Troubleshooting for voice tech support
• Awareness of PC Hardware Environment, Printers, UNIX
• Excellent verbal and written communication skills
• Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
• Able to categorize an incident correctly for call tracking and logging purposes
Additional Specification :
• Candidates willing to work in Night Shifts only need to apply
• Candidates should have secured minimum 40% in their graduation, XIIth, Xth
• Selected candidates must be willing to sign an employment Agreement (bond) as per the company policy
• Candidates should not have any gaps in education and employment
Walk-In Date : On 3rd, 4th March 2011 : 2 PM - 6 PM
Walk-In Venue :
iGATE Global Solutions Limited,
C133A, Sector 2, Noida
Landmark – Behind Fire Station, Near Sector 15 Metro Station
Contact Person : Shweta
Contact Number : +91-80-41040000
What should the candidates bring when they visit our campus :
- One copy of their updated resume
- One passport size photograph
- Latest Salary appraisal letter/ Offer letter
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